State Farm® Insurance Agent Jim Urban

"I wanted to share my experience that I had with Mr. Brian Testa, State Farm Agent. As a Nassau County Driver, I have been insured with Progressive Auto Insurance for the past 3 and a half years. I have kept my driver's license clean and expected that my monthly fees would reflect that. On the contrary, when the six-month period of being insured with Progressive was to renew, my rates increased by yet another $60.00 monthly, with the total of $575.00 per month. When I called Progressive Customer Service to inquire why this was happening, the only response that I received was that I, as an individual, am responsible for driving violations committed by others in my area. Not liking this explanation, I reached out to State Farm to explore my options. The State Farm Agent who assisted me was Mr. Brian Testa. He treated me with respect and was empathetic to my situation. As it turns out, my auto insurance rate dropped down to $270.00 monthly after making the switch to State Farm. Needless to say, I am super grateful for the courteous service that I had encountered during my transition. In addition, I plan to return to State Farm for my future insurance needs. I would like to thank Mr. Testa who utilized the 3 Ps while assisting me: Patience; Professionalism; and juat being Pleasant. Thank You so very much.

Respectfully,

Barbara McNerney 😊"

"Jim was extremely helpful and so was his associate Brian. Very knowledgeable and helpful and very down to earth. Made me feel comfortable and they were very easy to talk to."

"The staff at Jim Urban- State Farm is always ready to help! I've dealt with Jim and his staff Brian who are always ready to help and find the best way to cover everything from home, auto, business and life insurance. Jim and Brian are always upfront, honest and treated me with the upmost respect! Definitely people who genuinely care for their customers. Highly recommend!"

"Jim and Brian made the hassle of finding the right policy extremely easy with their knowledgeable expertise and patience with all of my questions. They made me feel comfortable and sure that the policy I bought was right for me."

"Excellent service and care for their clientele from Jim and Brian."

"Jim is an excellent agent! Nice to know him and his staff Brian."

"Jim is the best agent I know. He is very personable and is very attentive to detail. Will work hard to get you the best policy for the best rate possible. You’ll surely be covered properly. Everytime I had a claim, he’d help me and within no time I got covered. I would get a quote just to see what he can do for you."